Amazon Online Customer Service Center



Amazon Online Support

Safety is integral to everything that we do at Amazon—every day, in every operation, across every country.Proactive data, such as inspections, assessments, and audits, allows us to gauge whether we are focusing on the right risk controls, doing them well, and if they are producing desired results. Reactive data, which measures safety incidents like Recordable Incident Rates (RIR) and Lost Time Incident Rates (LTIR), helps us understand what happened and why.

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